Refund Policy

Overview

This Refund Policy applies to all purchases made on Learners Forum, including online courses, recorded courses, live batches, mock tests, test series, study materials, and other digital learning products.

No Refund After Purchase

Once any course, batch, mock test, test series, or digital learning product is purchased, the payment is final and non-refundable. We do not provide refunds after purchase because access to digital learning content, tests, and related services may be enabled immediately.

Please Review Before Purchase

• Read the course, batch, or mock test details carefully before making payment.
• Check the syllabus, duration, validity, access type, and included features.
• Contact our support team before payment if you have questions about a course or test package.
• Ensure that the selected course or mock test is suitable for your exam preparation needs.

Duplicate or Failed Payment Cases

If your money is debited more than once for the same purchase, or a payment is deducted but access is not activated due to a technical issue, please contact us with payment proof. After verification, we may help activate access or coordinate with the payment gateway or bank as applicable.

Razorpay and Payment Gateway Processing

Payments may be processed through Razorpay or another authorized payment gateway. Payment gateway charges, bank processing timelines, and transaction status updates are subject to the policies and systems of the respective payment provider.

Access or Technical Issues

If you face access issues after a successful payment, contact us with your registered email, phone number, transaction ID, and product details. We will review the issue and help restore eligible access wherever applicables.

Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with the latest updated date.